Frequently Asked Questions
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Yes!
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No memberships are required for any of our services.
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Yes! We offer urgent care, well visit, and telehealth memberships starting at just $20 for telehealth and $250 for full service, which includes unlimited monthly urgent care visits. Discounted rates available for additional children.
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Yes! You can absolutely use our services while under the care of your primary pediatrician. We are happy to provide a detailed summary of the visit for your child's pediatrician.
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Yes! We offer well visits, routine check-ups, prescription management, and school and sports physicals.
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No travel fee for our service areas, which include communities in St. Johns County between Ponte Vedra and St. Augustine Beach and Duval County/St. Johns communities South of 295 and East of the St. Johns River, as well as the Beaches communities. A travel fee will be determined on a case by case basis if outside of our service area.
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We do not accept or process insurance claims at this time. We will provide a receipt of service which can be submitted to your insurance for an out-of-network claim. We fall under Telehealth and Urgent Care, which most insurance plans cover. We do accept HSA, FSA, and self-pay options. If you would like assistance with your claim we recommend using
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Nope! We have no immunization requirements.
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Not at this time.
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Yes! We are open 7 days a week.
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Yes! We strive to have a provider available for most holidays.
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Yes! We can spend as much time with you and your family as you need and we can see multiple members of you family in one visit. Separate fees may apply depending on the treatment and service.